La Providence provides specialized cleaning services for prestigious hotels, including 5-star establishments and luxury palaces. We combine expertise, high standards, discretion, and responsiveness. Our housekeeping staff and their teams come from luxury hospitality backgrounds.
Our teams handle daily cleaning in hotel common areas, ensuring that specific spaces like spas, pool areas, lobbies, restaurants, and kitchens meet the standards of our clients.
The first challenge is assembling a team that understands the unique demands of cleaning luxury hotels. To meet our clients' expectations, our staff undergo specialized training in luxury hospitality, known as “Luxury Attitude,” to prepare them for working in these high-end environments.
Common areas are a key focus due to high foot traffic. The lobby is the first place guests encounter when arriving at a hotel, so it must always be welcoming and spotless. That's why in these hotels, cleaning is often done overnight or early in the morning, out of guests’ sight, with discreet touch-ups throughout the day if needed. Attention to detail is central to our approach in maintaining cleanliness at a palace. Our staff frequently perform fine cleaning tasks, such as polishing chandeliers. No detail can be overlooked.
Maintaining relaxation spaces demands a higher level of care due to their unique nature. This means:
- Following strict cleaning protocols (wearing slippers, removing dirty laundry, trash, and glasses before starting the actual cleaning).
- Using eco-friendly products, as these areas often come into direct contact with skin.
- Ensuring that pool water quality isn't compromised during cleaning, making site protection essential.
- Paying special attention to finishing touches, particularly in treatment rooms.
- Conducting daily quality checks, including microbiological tests, with results that must be conclusive to prevent the growth of germs or bacteria.
Cleaning restaurant areas is similar to common areas, with the added requirement of timing the cleaning around the hotel's occupancy.
La Providence is committed to flexibility, adhering to the client’s requirements by offering customized cleaning schedules that meet your specific needs. Details matter greatly, as high-end hotel guests expect an exceptional environment. Special care is given to finishing touches, such as dusting the furniture.
We maintain kitchen cleanliness in accordance with HACCP standards, and all daily tasks are carried out by qualified cleaning staff specialized in these areas. Guests in luxury hotels expect refined dishes, and a spotless kitchen is the foundation of excellent cuisine. These areas are particularly sensitive since cleaning products can affect the food preparation process. That’s why La Providence uses only HACCP-compliant products in all sensitive areas.
Our goal is to elevate each of your spaces to provide a true “Experience” for your guests and to ensure a clean, welcoming work environment that promotes well-being for your staff. Hospitality is deeply embedded in La Providence’s DNA, with many of our agency managers and operations supervisors coming from this sector. We also seek agents and housekeeping staff with experience in the hospitality industry.
Our operational and supervisory teams take pride in contributing to the positive image of these luxury establishments.
