La Providence logo Factotum


Our first-level response service

Our Factotum service enables us to cover a range of services with one or more qualified agents, specifically trained for Level 1 maintenance tasks.

We are committed to offering our customers quality service, thanks to key strengths such as attentiveness, advice, organization and responsiveness. Our comprehensive range of services is provided by qualified agents, specially trained for level 1 maintenance tasks.


A privileged partner for your environment

Building tour 

Checking and managing meeting rooms, replenishing fridges and cafeterias, managing crockery...

Product transport

Premium delivery, shuttles between different customer sites...

First-level maintenance

Troubleshooting for all areas, relamping, minor repairs.

Management and preparation

Management of customer requests, preparation of parcels and documents to be sent.

Parcel shipping

Sending prepared parcels.

Access control

Creation of access badges.

Administrative management and reporting

Monthly activity reports, management and procurement of office supplies...

Initiatives in response to the energy crisis

To help customers to face the energy crisis, La Providence implements intelligent solutions designed to reduce energy consumption while improving comfort

Whether in electricity, plumbing, air-conditioning, building energy management, Smart'Office or interior insulation, our Factotum agents will initiate installations that will enable you to manage your energy consumption more effectively and limit losses.

Mobility services

Our mobility service is designed to respond quickly and efficiently to our customers, thanks to our mobile technicians.

We believe that consolidating incident management can lead to greater efficiency and cost savings.

By consolidating the needs and incident management of your various sites, we can offer optimal solutions for all parties involved.

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