EDEN provides a fully-fledged company hotel service, with a service portfolio that varies from client to client. This alternative to Facility Management also allows EDEN to offer a range of additional services, from hospitality and courier services to smaller level 1 maintenance services.
The department's ability to react quickly to the client's needs resides in the availability of its managers. Most of these managers have experience in the hotel industry, acquiring a certain flexibility and understanding of customer service that allows them to more closely manage the teams while reaching and maintaining the level of customer satisfaction their clients demand.
This daily presence among employees has allowed EDEN to attract the attention of large companies with high standards in terms of responsiveness and a strong service culture.
Since it was founded, EDEN has been perfected and refined both for and thanks to its clients. In EDEN, La Providence has created a fully-fledged department with its own organisation and Multi-service specialists, helping it to better meet the specific needs of its Premium clients. Flexibility, availability and responsiveness are EDEN's success drivers.
This comprehensive solution has helped to develop synergies thanks to the integration of new management methods, digital innovations (IoT) and shorter response times. All of these solutions now enable EDEN to provide its clients with a modern and relevant service with employee well-being as its mantra.