Today, several factors contribute to a company's brand image, including the quality of customer service, the decor of the premises, the cleanliness of the spaces, and especially the condition of the bathrooms.
Indeed, the cleanliness of restrooms significantly affects a company's brand image and greatly impacts employee well-being. Sanitary facilities must be regularly maintained to prevent unpleasant odors and the growth of viruses and bacteria.
Here, we will discuss the specifics of cleaning this space and outline the various methods to be applied daily.
Toilet cleaning and maintenance protocol
Restrooms are high-traffic areas throughout the day, making the risk of infection constant. This requires very frequent cleaning. To maintain consistency, it is essential to establish a well-defined disinfection protocol for the cleaning teams. This protocol should outline a cleaning schedule for different tasks within the restrooms, detail the procedures to follow, explain hygiene and safety rules, provide product usage guidelines (including precautions, dosage, action, contact time, rinsing, drying, etc.), and list the necessary equipment for this type of maintenance.
This protocol can be provided as a digital document within a customer portal, for example, and should be taught to cleaning staff during their training.
Different hygiene rules to follow
To protect the health of your employees and cleaning staff, various cleaning tasks must be performed at least once a day, respecting the product's action time. These tasks include:
- Cleaning and disinfecting high surfaces with a detergent-disinfectant to remove dirt.
- Disinfecting all contact areas (door handles, switches, flush buttons, etc.).
- Cleaning wet surfaces with a detergent-descaler to remove dirt and scale (washbasins, taps, wall tiles, stainless steel surfaces, etc.).
- Scrubbing the toilet bowl with a detergent-disinfectant and a toilet brush, along with cleaning all toilet accessories (toilet seat and lid, tank, flush button, brush holder). Disinfecting urinals with urinal tablets.
- Degreasing glass surfaces with a dry microfiber cloth or glass cleaner and a window cleaner (wiping with a microfiber cloth or glass scraper).
- Wet sweeping to remove dust from floors using a trapeze broom and pre-saturated gauze.
- Washing the floor with a detergent-disinfectant and a flat mop with mop pads. Emptying trash cans.
- Restocking supplies (soap dispenser, towels, toilet paper, etc.).
Sanitary equipment: which materials to choose?
Tork range: consumables
To simplify equipment management, La Providence offers several solutions, including the Tork range of connected dispensers managed by Tork EasyCube software.
How does it work?
- Sensors integrated into Tork dispensers and thermal visitor counters measure replenishment levels and count the number of visitors.
- The router collects real-time data from connected devices and communicates with the cloud-based software through an unlocked 3G dongle.
- Data is stored in the cloud powered by Microsoft Azure, ensuring security, reliability, and flexibility.
- Real-time information is displayed and easily accessible in the Tork EasyCube® software.
Range details:
Trash cans, soap dispensers, paper dispensers, and hand towel dispensers. These connected dispensers optimize the efficiency of our cleaning teams by preventing any stock shortages of consumables.
Connected devices: flow sensors and digital pass sheets
To offer a traceability solution, we have also implemented digital access cards in various high-traffic areas. This allows visitors to see the date and time of the last visit by our teams, leave comments, and make specific requests. Overall, these numerous connected devices improve traceability, schedule reminders for our staff, and reassure customers and employees on-site.