« Professional cleaning is any activity that is undertaken by a professional cleaner. This can be either domestic cleaning or commerical cleaning. »
Domestic cleaning -B TO C-
The main mission of a domestic cleaning company is to offer home maintenance and cleaning services to individuals. It can provide a cleaning team to carry out tasks in an apartment or house. This includes cleaning the bathroom, kitchen, and bedrooms, washing dishes, taking care of the laundry, and often ironing as well.
COMMERCIAL CLEANING -B TO B-
On the contrary, commercial cleaning services are not aimed at individuals but at companies.
These services can be provided in a wide range of sectors, from customer-facing places such as hotels and arenas, to employee-centric places such as headquarters, and industrial and production places such as laboratories and factories.
WHAT ARE THE DIFFERENCES?
Companies specialized in commercial cleaning carry out carpet shampoos, window cleaning, crystallization, mechanized cleaning, stripping and waxing, which all require special skills and therefore higher qualifications than the cleaners of a company working only with individuals.
In addition, corporate customers have more expectations and requirements for the realization of the service, which is framed by a precise specification and time constraints.
Within the framework of these services, the cleaners will perform them through the usage of mechanical equipments, which require a higher lever of qualifications.
Indeed, the commercial field require a very skilled type of intervention, which involve a thorough prevention plan to prevent to any specific risks.
The service employees must be able to carry out the cleaning service while knowing the possible risks, and being aware of the gestures and postures to adopt.
In commercial cleaning, depending on the size of the buildings to be maintained, service agents work more in teams and are often given more management support. Indeed, team leaders are on site to manage the teams, and are often supervised by site managers, who are themselves under the authority of janitorial account managers and head of agencies.
This hierarchy system does not apply for domestic cleaning companies, as the surfaces to be maintained are smaller, especially in large cities.
Moreover, commercial cleaning represents a higher billing. Indeed, the service has a certain cost because its price, includes the cost of the management, the material, the equipment, the sanitary consumables, and the digital solutions. The cost is lower in the domestic sector, since the need for material and supervision is not as important as for commercial cleaning.
Finally, the structure costs are higher in the commercial field, which also has an impact on the final selling price.
